At Nightingale Nest Music School, we value your privacy and are dedicated to protecting your personal information. We take the necessary precautions to safeguard the information you share with us, ensuring that it is used only for the purposes described in this Privacy Policy. By using our services and enrolling in our courses, you trust us with your information, and we are committed to being transparent about how we collect, use, and protect it.

1. Information We Collect

We collect different types of information to provide you with the best experience possible:

• Personal Information: This includes details such as your name, contact information (phone number, email address), and payment details (such as credit/debit card information or bank account details).
• Usage Information: We gather data on how you interact with our website and services, such as IP addresses, browser type, device type, and usage patterns, to improve our site and services.
• Communication Data: When you contact us, we collect information from your messages, including your queries and feedback.

2. How We Use Your Information

The information we collect is used for various purposes, including:

• To Process Enrollments and Payments: We use your personal and payment information to complete transactions for courses, workshops, or events.
• To Provide Course Updates and Service Communications: We send you updates about your enrollment, course schedules, cancellations, or any changes to our services.
• To Improve Our Services: Your feedback and usage information help us enhance the content we offer, as well as the overall user experience on our website.
• To Send Promotional Content (if applicable): With your consent, we may send you information about upcoming classes, special offers, or new courses. You can opt out at any time.

3. Data Protection

We are committed to protecting your personal data and implementing industry-standard security measures to ensure your information is secure.

• Secure Storage: Your personal and payment information is stored securely, with access restricted to authorized personnel only.
• Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Third-Party Services: We may share your data with trusted third parties who help us process payments or provide other services related to your enrollment. These third parties are obligated to protect your information and use it only for specific purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our website, analyze user behavior, and personalize your experience. Cookies allow us to:

• Enhance the user experience by remembering your preferences.
• Analyze website traffic to improve the site’s performance.
• Personalize content and advertisements based on your interests.

You can choose to disable cookies in your browser settings, though doing so may limit your ability to access certain features of our website.

5. Your Rights Regarding Your Information

You have certain rights regarding your personal data:

• Access: You can request to view the personal information we hold about you.
• Correction: If any information we hold is inaccurate or incomplete, you can request it be updated.
• Deletion: You can request that we delete your personal data, provided it is not required for legal or administrative purposes.
• Opting Out of Marketing: If you no longer wish to receive promotional communications, you can unsubscribe at any time by clicking the “unsubscribe” link in emails or contacting us directly.
• Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

6. Sharing Your Information

We will never sell or rent your personal data to third parties for marketing purposes. However, we may share your information in the following cases:

• With Service Providers: We may share your data with third-party vendors, such as payment processors or email marketing providers, to facilitate our services.
• For Legal Reasons: If required by law, we may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and property.
• With Your Consent: If you have given explicit consent, we may share your data for other purposes not listed in this policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date of the revision. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
If we make significant changes, we will notify you via email or other appropriate methods.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please feel free to contact us at:
Email: info@nightingalenest.in
Phone: +91-9731112084